Shipping

Australia(Domestic)

Small $11.50

Medium $15.65

Large $19.70

International

Express Based on weight. Charged every 500gms.

Cost depends on country and weight.

USA and Canada- the same.

England and Europe the same.

Japan and Singapore the same

Customs charges vary with each country on arrival

All products are automatically calculated according to weight and destination.

Delivery 

Most in stock items are shipped within 48 hours and will arrive to an Australian address in 3 to 7 business days.

Europe, USA and other countrie

You will be notified if item is out of stock or for custom orders. All orders are shipped as a complete order. However, if your order exceeds a value of A$300 you will pay only once.

Shipments outside Australia

May be subject to import duties and taxes, which are the responsibility of the recipient. As these rates may vary by country it is difficult to calculate the final costs. Contact your local customs office for current charges before ordering so you are not surprised by charges you were not expecting. customs cost for goods upon receiving item so you may need to check your cost on arrival.

Tracking

Australia Post offers free international tracking of a customer order by providing you with a tracking number. Within Australia you will be advised of carrier by Australia Post. 

Returns

The cost of returning an item is the responsibility of the customer. 

Returns/exchanges must be accompanied by the original receipt or order.

Please make sure any items returned are securely packaged to avoid any damage in transit.

After receiving a return request the refund will be processed and you will be notified by email.

Non Returns

Any item damaged or has missing parts or is not in original condition including swing tags.

The refund will be the same originally paid.

Our aim is to process returns as soon as possible. Please allow up to 14 days for refunds to be credited to your account.

You may choose a credit for future purchases.